Thank You
Your submission has been received. A member of our team will review your request and respond to the e-mail address you provided as soon as possible.
What happens next
- We review your request and may contact you to confirm the details of your booking or enquiry.
- Before any sale of tourist services, we will provide the essential characteristics of the service, the full price including all taxes and fees, payment and withdrawal terms, and the complaint procedure, in accordance with the Law of Ukraine 'On Consumer Rights Protection' No. 1023-XII (Articles 12, 20, 21).
- Bookings are concluded under our Public Offer Agreement (publichna oferta), accepted at checkout.
Your data
Personal data submitted via our forms is processed under the Law of Ukraine 'On Protection of Personal Data' No. 2297-VI (Articles 8, 12, 14). Where a booking requires it, data may be transferred cross-border to foreign suppliers (e.g. Maldives or UAE hotels); this is disclosed in our privacy policy.
Questions or complaints
Contact us at contact@stubform.com or +380 635 111 8779. Written claims may be escalated to the State Service of Consumer Protection (Derzhprodspozhyvsluzhba) or the consumer protection body at your place of residence.